Right from the onset; I was convinced of letting Transmission King service my vehicle for possible transmission issues. I just so happened to call the business after the posted closing hours and soon after I hung up, I received a call from Mel. I told him that my transmission was blown and instead of him agreeing with my assessment; he made me feel at ease by telling me that it could very well be the transmission fluid needs to be drained. After taking my car there the very next day; Mel had the mechanics check my car immediately while I was present. It was then confirmed that my transmission was blown and needed to be rebuilt. The customer service I received was top notch, everything was explained thoroughly and I received my car within several days. I am extremely satisfied with the overall service I and my wife received.