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Andrew

Andrew

I waited a few weeks after I got the car back to give an honest review. My transmission went out at a really bad time, not that there’s ever a good time for anyone’s transmission to go out, but this was a really REALLY bad time. Being that I’m not a “car” guy” with no experience in these matters I looked for a place that was close to me and read the reviews for Transmission King and I’m glad I did. The car was totally undriveable and they arranged to have it come and picked up. I dealt with Melvin, and I can honestly say it was the most pleasant experience I’ve ever had with an auto mechanic They kept me informed every step of the way, evaluated the car. let me know what was wrong, what needed to be fixed, quoted me a fair price (I know I checked!). More than that they gave me time to decide what I wanted to do as the car is a few years old and I had to choose whether or not I wanted it repaired or to just get a new one. They were understanding the whole time and Melvin is a great guy to shoot the breeze with. It’s been about 3 weeks since I got the car back and it has been riding as smooth as ever. They took a frustrating experience and turned it into a pleasurable one. Any transmission problems I have I will be taking it to them as well as recommending them to my friends. I’m not a big writer of reviews but I had to commend them on the work they did and it was also a review like this that led me to call them. I hope it can help someone else.

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